Sunday, September 03, 2006

Voip enables call center agents to work from home

An article by Robert Poe suggests How VOIP can enable
call center agents to work even from their kitchen tables.
He talks about how Automatic Call Distribution will work
irrespective of agents' locations.The article makes a good reading
here is the link....
http://www.voip-news.com/news/features/
voip-enterprise-call-centers-082906/

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